Rated 1 out of 5 by westcoastcanadian The Bus Guide was Excellent, tried to smooth over mistakes made by Vegas.com. Hoover Dam Guide "Joe and fellow workers, Dam Bad!).
Had to call to see where our bus was, supposed to be picked up at 12:15, Mark picked us up at 1:00. Office said they had called me, I told them when I booked we would not have our phone. They left a message on our phone at home, Duncan, B. C. Canada! The tour guide at the Dam took us down to the transformer level where some problem happened inside and we were not able to go back in for close to 45 minutes. We were all made to stay single file in the hot sun(over 100 degrees) and talked to rudely by guides. Some people tried to get shade of the building and were yelled at and made get back in line, as if in prison. Once we entered back in building myself along with others did not want to continue with the tour, very upsetting. We were treated like we did something wrong. I feel that we should be reimbursed for this tour!
September 17, 2016
Rated 5 out of 5 by Gigi62 Great experience for young and old alike
Our tour guide MILLER, was excellent very knowledgeable of the city of Vegas, very informative. Kept us laughing. Went out of her way to assure we were all comfortable and encouraged questions. I would personally request MILLER for our tour guide on the next trip.
August 14, 2016
Rated 5 out of 5 by LolasDad Our tour guide Mark was excellent. Seems to love his job and was passionate about sharing information.
Tour was exactly what we expected. Tour guide Mark was excellent, knowledgeable and amusing. Would recommend it to anyone.
August 10, 2016
Rated 5 out of 5 by Hooben Great value and tour guide.
Would have been perfect except for the poor air conditioner in vehicle when it was 110 degrees. Driver/guide Ralph was exceptional. Lots of knowledge and accommodating. No need to spend more time or money for Hoover tour.
July 31, 2016
Rated 5 out of 5 by northcarolinagal Great tour even though delayed
There was a delay in our tour since a second vehicle had to be retrieved. The tour guide Miller was great and kept us in high spirits even though we initially were a little frustrated by the delay. The tour head quarters had called to let us know the van would be 10 minutes late. It was much longer than that. I would say more like 40 minutes late. However, Miller, made us laugh, smile and knew all types of information about the route along the tour there and back. She even made sure that we got some scenic pictures and helped with couples who wanted to get a good picture instead of the couples trying to take a selfie. Thanks Miller! You were a great tour guide. This tour is a great express round trip with a affordable price and even made sure we were hydrated with free water in the HOT weather.
July 16, 2016
Rated 5 out of 5 by Frency Perfect tour for visiting Hoover Dam in just a few hours.
I loved this tour because it allows you to visit Hoover Dam without "wasting" a whole day; other tours would pick you up not earlier than 10am, while this tour starts around 8am, so you're back at the hotel around midday and you still have the afternoon to exploit. Plus, you get to visit the dam before it gets really crowded.
Our guide was very informative and friendly.
I strongly recommend this tour!
July 16, 2016
Rated 5 out of 5 by hp64 Great!
Great van driver and tour guide! Wonderful half day tour!
June 11, 2016
Rated 4 out of 5 by Dellis79 Tour and transportation were excellent
I wish I had more time at Hoover Dam. Another hour would have been adequate.
May 24, 2016