Rated 2 out of 5 by Betsy88 Terrible service!
We checked in in the middle of the night so we literally just got to the room and fell asleep, in the morning when trying to take a shower i saw there was mold all over the shower floor/door and the towels were dingy and dirty. We called the front desk and were moved to a different room, the shower was in the same condition so we decided to just shower wearing sandals and try to make the best of our trip. The room wasn't cleaned until our last night there. So the overall room experience was terrible this visit!
The service at the Ihop was hit and miss. When we checked in after midnight the only person working wasn't very attentive despite us being one of the only tables there, and the plates were served very sloppily. This service made us leave the hotel early every morning to go elsewhere for breakfast. On check out day we decided to grab a quick bite at ihop before heading back home and it was a completely different experience. Our waiter was bubbly, friendly, and just amazing! The food was cooked to perfection and didn't look sloppily thrown on the plates at all. We were extremely impressed with the food and had we received that service/food the first time we ate there we would have eaten there the whole stay.
July 30, 2016
Rated 1 out of 5 by Solicitergeneral A/C no workie
2 rooms a/c did not work. 3rd room a/c worked. I was staying 3 nights. Room with a/c available only 1 night. Once again Vegas.com was called by myself for issues with hotel rooms. Once again Vegas.com was a very competent advocate. They got me a room at the Primm Resort no extra charge. Primm gets 4 stars. Whiskey Petes should get none. Vegas.com gets 5 stars.
July 29, 2016
Rated 3 out of 5 by hrivera8710 Whiskey Pete's
I am disappointed in the customer service. The people that "helped" in registration are rude, unfriendly, and honestly look miserable. The hotel is old,poorly taken care of and it really shows. The elevators weren't working great. The pool is closed right before it gets dark, the hotel rooms are outdated. You can see were there have been leaks in the walls since nothing has been repaired. In truth this is sad because I can tell that this hotel was great in it's time. Also the hotel is a 30 min. drive from the strip so you must be prepared with a ride if you want to go to the strip. The upside of all of this is that the price isn't to bad but I'm sure that a hotel with at least excellent customer service can be found for the low price. I ended up spending about $150 for a two night stay.
July 26, 2016
Rated 3 out of 5 by GregmB Air Conditining?
We checked in, and we were treated with a lot of courtesy.
When we got to our room, the air conditioner was not functioning.
We reported it, and got another room quickly and courteously.
July 12, 2016
Rated 1 out of 5 by CYNFIA I WILL NEVER RETURN TO THIS HOTEL AGAIN.
THE AIR CONDITIONER DID NOT WORK THE ROOM AND TV ARE OUTDATED AND THE CARPET IS DIRTY MY SOCKS WERE BLACK FRON THE CARPET
July 12, 2016
Rated 3 out of 5 by BrieH If you're looking for cheap...
No water pressure in the shower...beds weren't very comfortable. But what can you expect from a place in Primm? The pool was very surprising, with a fountain and a water slide, though not heated. The water was very cold, but my son had a blast going on the slide over and over.
June 21, 2016
Rated 2 out of 5 by Joall You get what you pay for
Very uncomfortable springy beds. Wall paper is peeling everywhere. Dirty stained carpet. IHOP was very overpriced. You get what you pay for . It was cheap. That's about the only positive.
May 22, 2016
Rated 4 out of 5 by Doby Good locale.
Nice old relic of a place. I liked my room. Good spacing. Nice running hot and cold water. Good lighting. Pool should be available in April :)
April 27, 2016