Rated 2 out of 5 by Marcus91072 Not recommended for a good night's sleep
The bed was a king and only had two pills with two sheets put together for a blanket. i called down for extra pillows and possibly for an actual blanket from the front desk and they said, "I'll see what I can do." They never brought up extra pillows or a blanket. The heating and a/c unit are mounted on the wall not making for an ideal temperature. The water pressure was weak and the hot tub was dirty.
December 29, 2015
Rated 3 out of 5 by ItzEagle Unhappy with service and amenities
The room was very nice but was very cold. No heat and the bed only had a couple sheets on it when we asked for blankets we were told they were out and could only give us some more sheets. Still cold all night.
November 30, 2015
Rated 3 out of 5 by Savvy94 Decent
On the outside it seems terrible. But the inside seems to be newly remodeled. If you're looking for a cheap, clean place to stay this is the hotel for you. But don't expect much more.
November 22, 2015
Rated 1 out of 5 by Unpleasantnighstandsurpri Wouldn't go here again
As far as customer service is concerned, I'm shocked at how unprofessional and unfriendly everyone that worked here was. When we got to our hotel room there was no remote for the tv or a/c anywhere and since it was hot, we went searching for them right away. Upon looking for them we found open and used condoms in the nightstand. DISGUSTING! I immediately called the front desk and she said she was sending a manager up (No apologies). As me and my friend sat in the hot room waiting for someone to come do something for 20-30 minutes, three phone calls later (and still no apologies) someone finally came up but unprepared, no gloves, no sanatizer, no remote for the a/c (still no apologies). She sent someone up to take care of it (the only guy that apologized) who happened to be the same man that helped up carry our bags up stairs. OH YEAH, THE ONLY ELEVATOR IN THE PROPERTY IS IN THE LOBBY, FAR FROM OUR ROOM, which of course the front desk lady didn't tell us when we checked in. The entire hotel looks so run down, like if it used to be nice, and has alot of potential but has poor upkeep. There were piles of laundry throughout the whole floor of our hotel and obviously they don't clean very well. I ignored reviews that said the same thing because I figured they were from complainers but this place was beyond disappointing! The only positive I would give this place is some of the decor and definitely the nice man that helped us with our bags and was the only smiling face, helpful, or apologetic person working there.
November 17, 2015
Rated 1 out of 5 by Becca1985 Burrrrrr it's cold in here
My room didn't have a blanket, just sheets. They ran out of blankets. They ran out of blankets?!?!?! Who runs out of blankets? Even the cheapest motels have blankets! It was 39 degrees outside. Woke up in the middle of the night FREEZING, my husband can't sleep with heat blasting so turning on the heater wasn't an option. My only option was to bundle up in layers of clothes. I could have slept in my car and saved $160. When I complained I manager they took off the resort fee... A measly $18. Thanks
November 17, 2015
Rated 4 out of 5 by Nessa89 Great hotel
Had a good experiance like the room was close to the strip would recommend it.
October 16, 2015
Rated 2 out of 5 by Sean2145X Not recommended
It's not the same as you see the pictures from the website
June 17, 2015
Rated 3 out of 5 by balut affordable
its good to get away from the crazy scenes of vegas. peace and quiet. its a non playing hotel but if u wish to play and gamble, just cross the street to hard rock hotel. im a photographer so its a perfect place for me to shoot nice pictures at any corner of the place. 1 king rooms also has a sofa which is a plus.
June 11, 2015