Rated 3 out of 5 by RuiSLC Rooms are smelly
But they are very spacious and comfortable, but the smell of old stuff takes a while to get used to it, even thou the rooms are clean and spacious, able to accommodate four adults with no problems.
October 12, 2015
Rated 5 out of 5 by Harlo Great experience
Conveniently located to Fremont street and the Las Vegas strip. The rooms were very nice, very clean. Lots of restaurants and shopping made this casino capable of entertaining you without leaving to go anywhere else. I would definitely recommend Boulder Station to my friends and we will make this Hotel our Vegas destination.
August 30, 2015
Rated 2 out of 5 by Smokeycasino They've got some work todo
I was excited about the price and the fact they claimed upgrade room features. The staff at the front desk was busy chatting amongst themselves. We waited five - plus minutes and someone from the back office walked to the desk and took care of us. The reservation we had made through Vegas.com was not available so they offered us (wife an I) a room with two queen beds. I had requested a room with a king. Had to argue and pull up the email on my phone and had to prove what I had already paid for. They fixed that and said our room would come with complementary water and fridge. ( we got two refrigerators)1st fridge was old and rusty but cold, it dripped water and the other new fridge was unplugged but I didn't use either of them. They didn't look clean. The walls are paper thin i could hear the family next to us with a baby when we were in the room, that was also annoying. The bathroom in the so called upgraded king room was not clean. I will not be staying at this property in the future.
August 17, 2015
Rated 5 out of 5 by Dave2535 Great place to stay
This hotel has a large gaming area as well as a movie theater and several places to eat. The buffet is quite popular with the locals which tells you the quality and value of the food. I had upgraded to a superior room which was very clean and had no issues. This is a very nice place to stay with a friendly staff.
August 13, 2015
Rated 1 out of 5 by unhappy21 not recommended
We checked in on Friday 08-07-2015 within the hour of check in I had to call the maintenance people to come check out why the A/C unit was not cooling the room down. He came out and said to give it a couple of hours and call back if needed and he would bring us a fan to circulate the air. I ended up calling again later that evening because the room was still stuffy this time they sent a different guy I asked about the fan and he said that they do not provide them? I told him the guy earlier had told me that they would provide one. They did not fix the problem so Saturday we had a wedding to attend but we left my 17 year old with my 5 year old and 1 year old. They stayed in the room all day. When I got back I noticed the room was still hot so I went down to the desk and asked to speak to the manager. A guy that just came from the back room acted like he was lost and did not know where the manager was. I told him I wanted to complain about the room again. He told me to come back in the morning when the manager would be there. So Sunday morning before we were going to check out I went and spoke to the manager she was telling me the A/C was on a sensor and since we left the room the A/C would shut down. I told her that I had the kids in the room all day. She said that she would check with her engineers to find out what the problem was. But to this day she did not call me or my husband to let us know anything. I do not recommend this hotel. They are not very helpful when a paying client is not happy with their accommodations. If you have the A/C facing the front end of the window where the heat comes in there is a problem and that is why the rest of the room was hot it had no circulation of the air.
August 11, 2015
Rated 4 out of 5 by stangaci Clean hotel, family features, nice rooms, decent experience
Was surprised at the cleanliness of this hotel/casino. Have stayed at a few casinos in Vegas and this one has been the cleanest of all. Family friendly environment with a "Kids Zone". It's off the strip by 15 minutes at least, but definitely worth it if you're not going for the strip experience. If you are, however, you won't want to stay here. This is the first trip to Vegas I've had where I felt like I wasn't in Las Vegas.
Price can't be beat for the room. Surprisingly updated and clean rooms, impressed for the price I paid. The food/restaurants inside are wanting, I left for food every day because the menus were sparse, food didn't look very appealing, and the price was high for an off-strip casino meal.
I didn't use the pool but it would have been disappointing if I had. Looked like a regular hotel pool, something you'd find at a Comfort Inn.
Front desk agent was very lacking in CS demeanor.
Overall, very pleasant stay. Probably wouldn't stay again unless needed a separate experience from Vegas far away from everything.
May 12, 2015
Rated 4 out of 5 by Trish54 Nice place, nice price
Well, we had two rooms, almost opposite each other. The rooms were average, but one was facing over the trash area and kind of smelled. Both rooms smelled of smoke even though they were supposed to be smoke free rooms. The check-in desk is way too far away from the elevators to the rooms. They did not warn us that the "keys" can be completely zapped of information simply by putting them in your wallet or purse, with credit cards, keys or cell phone being the zapping culprit. They do not have enough people working at the overnight shift. I did not like the fact that we were located in the flight pattern. I looked out the window to see the moon and I saw a plane at near eye level head for me....I just didn't care for seeing the pilot nearly eye-to-eye. I was on the 11th floor. That was a little disturbing. Also, I think they are located too far from the strip. Took us about half an hour to get to and from the hotel. It's ok for families or people that really don't want to pay the higher hotel prices. That will work out well for them. The food was pretty good. We did the breakfast buffet. People, do not take in your own luggage. Go to valet pay him a couple bucks and then get the bell man to take your luggage up, and give him a couple bucks too. Anywhere in Las Vegas you can use the valet service for free, just tip a couple bucks. At each hotel you check out. You do not have to be staying at the hotels either!
Have them take your bags back down for you too. Nice place overall.
April 13, 2015
Rated 1 out of 5 by Honestguy Dirty hotel
Dirty hotel, poor costumer service, so hard to find a waitress for a drink well is almost impossible so if you want to stay in las vegas try to spend an extra ten bucks for a quality hotel because boulders station "Hotel" it is not the place where you want to stay
April 12, 2015