Venetian
4.4
5
509
862
Fantastic experience
Fantastic experience, we loved this hotel and its amenities.
May 14, 2013
What an amazing Hotel
They upgraed our room to an even better one!!! I love htis hotel. Would stay there again!
May 7, 2013
Extremely disappointed in customer service. Employees seemed very disgruntled and seldom smiled. Many other hotels in the area offered perks.
We were very disappointed in the Venetian. From the moment we got there we were greeted by the hostess at the registration desk with unpleasantness. There were seldom people around to ask questions, and when there was and they answered, they never smiled and seemed disgruntled. It was our feeling that the employees at this hotel had an attitude problem. Although we stayed here, we did not spend our day time here. The pools were a joke. As the one downstairs, had a big plastic decoration in the middle of it so people could not swim. Although there were several on the 4th floor, many were closed and were not useable. The best part of hotel was the Grand Lux Café. The food was superb, was reasonably priced, and offered value, but then again here the hostesses and waiters seemed very unpleasant. Rarely did you ever see a smile on anyone's face. This is not the way that we planned on spending our vacation, especially since it was the first one that we had in many years. We were told NOT to touch the food in the tray in the room above the refrig or we would be charged for it. However, if we buy something, we like to look and see the ingredients in it. This was a little bit much from a supposed high class hotel. The only thing that appeared high class was, in our opinion, the snub people who worked there. This definitely was not an inviting environement. Luckily, we only had to sleep there, and if, we did not prepay we would have immediately checked out. Oh, by the way, the one time that we did see a smile on the hostess face was when we did check out.
April 29, 2013
Beautiful Hotel!
I love staying at the Venitian, so much shopping! Beautiful Hotel and beautiful atmosphere! Fun , fun fun!
April 28, 2013
Wonderful
Had a great stay. It may be time to change the couches in the rooms however. Quite dirty couch in our room.
April 28, 2013
nice room if you got the time to hike up to it
Bella suite was beautiful. great shower n comfy beds. We were only there a short time, and do not recommend it for those going less than a week. It would take about 30 minutes too get to and from our room, making it very frustrating if u forgot something, or just wanted a drink. even the ice machine was 10 min from the room. stayed at the Paris last time, equally nice room, but a bit smaller... 2 minutes to get to it though! Also this casino is IMPOSSIBLE to get a drink while gambling.
April 27, 2013
A good-sized split-level suite (mind the slippy steps!) with a nice marble bathroom. Good towels but icky cheap Chinese toiletries. Surprising!
Nicely appointed suite and bathroom, with surprisingly cheap Chinese toiletries. The shiny wooden steps in the split-level room were treacherously slippery. The Bouchon Bistro, where we breakfasted, looked terrific and was well-staffed, but was playing piped music so loudly we had to ask three times for them to turn it down. The food was nice, but at $60 for two, far too pricey! Plus, poor attention to detail, my plate was chipped, the butter pat had something nasty stuck to it, etc.
My husband and I live in a tourist town and have been in the hospitality industry for a combined 40 years... We pay attention to the details.
April 25, 2013
My favorite hotel in Las Vegas!
My family come to Vegas Probobly 5 times a year, for services, room and price this hotel is the best in Vegas, and they don't charge us for our 3 and 5 years old kids.
April 24, 2013