Super 8 at Ellis Island Casino
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Super 8 at Ellis Island Casino

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Super 8 at Ellis Island Casino

4250 Koval Lane
Las Vegas, NV 89109
Rated 3.3 out of 5 by 94 reviewers.
Rated 4 out of 5 by My stay at Super 8 Ellis Island The hotel was clean. The staff was friendly, helpful & courtious. The air conditioning unit needs to be replaced because it's a bit noisy but did a nice job keeping my room cool. I would stay there again. July 9, 2014
Rated 1 out of 5 by needs improvment Ellis island machines freeze up and don't give you your credits when you tell them they call you a liar and refuse to listen. I didn't want anything from them I was just telling them for their own information and they got stupid with me it was 3 dollars no big deal but don't call me a liar I'll never be back or refer them don't gamble at Ellis island June 27, 2014
Rated 4 out of 5 by FAST & FRIENDLY CHECK-IN Staff at check-in were fast and friendly, found me a room I asked for with a parking spot by my window that was great, room was clean as expected, would stay here again !! June 26, 2014
Rated 5 out of 5 by Great last minute booking! The staff is friendly. The complimentary shuttle to and from the airport was very convenient. Room was clean, neat, and orderly. No casino, you have to go next door for that, and I didn't go to the pool hence the ratings. The strip wasn't a very far walk. Overall I had no problems, and would recommend this hotel. April 17, 2014
Rated 3 out of 5 by Adequate Basic fare , room was clean , check in staff helpful, casino next door is very good value for food and drink. Wouldn't use this hotel for more than one night but it offers basic accommodation at a very cheap price. January 20, 2014
Rated 3 out of 5 by Ecxellent location and customer service The location was excellent and Elis Island next door had wonderful food for reasonable prices. Customer service was excellent. Front desk printed our boarding passes for free. Carpets and sink and tub were older (would recommend replacing the sink), but clean. Change of towels and shower curtain every day. Bed was comfortable. Gave the pool an average (because a rating was required). We didn't know there was one. Great value for the price! December 16, 2013
Rated 4 out of 5 by Good place to stay Convent location , easy to get to, parking close, Enjoy haveing hot and pool . haveing a casino next door. October 30, 2013
Rated 2 out of 5 by Room with poor repair When I checked in, I saw a PC in the lobby and asked if I could use it to print Auto Insurance ID cards. The staff told me yes and the minimum cost was $5. I inserted $5 cash and logged onto my insurance site successfully. When I attempted to print the ID cards, there was no printer dialog box that popped up. Bottomline, I was unable to print the ID's. I asked the front desk staff again. This time, 2 different staff answered me. They advised the Internet Service was provided by a vendor and not managed by the hotel. I wish they would have told me earlier and I would have asked if I could have the ID cards faxed to the hotel instead. When we checked into the room, my family has immediately noticed 2 of the 4 lamps by the beds were broken, one light bulb was working but fallen and attached only by the wire, another lamp with the switch was missing so we couldn't turn it on. The drain to the sink was stopped up. The shower curtain rod was attached to the wall by 1 screw on either side and swung down so the curtain kept falling to the middle of the rod. We tried our best to keep the curtain extended so the floor wouldn't get wet. It was past mid-night so I waited until the next morning before I reported the issues to the front desk. When we returned later that day, the drain to the sink got better and it would drain after a couple of minutes. None of the other issues were resolved. Surprisingly, the mattresses and pillows were one of the best I've had seen. The staff were generally courteous but the quality of the hotel was unbelievably low. September 5, 2013
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