Rated 4 out of 5 by AnnieCross Overall Good Stay
Very friendly customer service, only downfall was the lighting of the room...it was horrible
June 30, 2015
Rated 3 out of 5 by lovehate Expected much better from the Palms.
The pool looks WAY nicer in the pics. It has a lot of wear and tare. Not to mention they close at 5pm. Although there were people out there past that time. The customer service at the pool was horrible.There were 2 girls that were very nice and seemed to be trying, but the rest of them at the bar were VERY rude and snotty. We did not tip. The food and drinks were tasty, but pricey. As for our room, if your looking for any privacy you won't find it, at least in a studio. The wall to the bathroom is frosted glass and there is no fan in the bathroom. If you're looking for a smoke free luxurious experience, I recommend The Trump, Aria, or V'dara.
June 17, 2015
Rated 3 out of 5 by Tisha The hotel was average overall
This hotel is average overall . We are probably not the target customer as we are both over 60 and the hotel is for a much younger population. The room needed some repairs ( bathroom morrow) and was much too modern for our taste. It is dark and too black and gray for our taste. The service was very good but not sure I would return given it is just not our style.
June 2, 2015
Rated 4 out of 5 by bdefnet Great anniversary stay
Headed to Vegas with my wife for a quick midweek anniversary trip. During checking, they asked about special occasions and ended up upgrading us to a suite which was absolutely amazing. The staff was super friendly. The rate was unbelievable. Still within a short drive to the strip. The food court and movie theater were convenient. The casino was a bit small and quiet. Had a great weekend and would definitely stay again. Thanks Palms Place!
April 25, 2015
Rated 5 out of 5 by Spokanefamilykids luxury hotel
This casino has Very luxerous room that are in really good condition. You can see slight damage here and there but the room is so nice. It really is a suite and you will love it. The wifi really is not included. They have a limit of 1 mb for 1 device per day. It would cost you well over $50 to down load a small file. The rooms have a full kitchen if you bring food.
April 14, 2015
Rated 1 out of 5 by TJ909 Lacks maintenance
I love Palms Place and have stayed there numerous times. This time I got a room with a lot of wear and tear. The circular lighted vanity mirror had the light switch broken. There were water stain marks on the ceiling from the above room flooding, I guess this was the cause of the warped wooden floor in my room. The LED display on the alarm clock was broken. Missing remote control for TV. Took 10 minutes to get hot water for shower. One morning I got up at 4 a.m. to get ready to go to the grand canyon and found the water was shut off for maintenance. I couldn't shower or flush the toilet. I called the front desk but no one answered for over 15 minutes (took 3 phone calls) . When the guy answered, he offered to have a pitcher of water brought up to the room, or I could shower at the 6th floor spa. The water was going to be shut off until 6 a.m. Stayed in Room16308. I was offered an upgrade to a suite for an additional $100 per night. I have stayed here at least 15 times before, the upgrade should have been offered for free. I couldn't afford the upgrade and stayed in the original room. I won't stay here again.
April 12, 2015
Rated 4 out of 5 by LLyn Marble baths; Suite with full features
The studio suite was nice, and the small kitchen had everything you could ask for. Hubby LOVED the gym on the 6th floor. Pool was closed due to windy conditions. Disappointing WiFi connection speeds --way toooo slow to be of any use. Resort fee is simple price-padding esp since the features are those of a regular hotel, not necessarily a "resort". GRIPE: the shuttle that goes to Ceasar's Palace does NOT take you all the way to Palm Place, it only stops at the older east hotel facilities. You have to walk and at night, cold and windy that's not cool when with a little further effort the shuttle could drop off their paying guests at the Palm Place.
April 11, 2015
Rated 5 out of 5 by MelvinTheVegasGuy Great room & experience
okay, i will give the main details first before writing a long review on my stay at this place. I read many reviews and they are Loooong! Haha.
The first thing...self parking is AVAILABLE in front of the Palms Place. Stop parking all the way to the East garage parking lot of the Palms casino. They even have a West garage parking lot which is right next door to the P.P. No need to do that long walk. Valet is also available.
The fitness center at Drift Spa is INCLUDED in your resort fee. You don't need to pay for that. And since you're using the fitness center, you're able to use the spa amenities (sauna, jacuzzi, etc) The gym is pretty cool. Modern. Cardio machines. Freeweights. And resistance machines. So check that out.
The pool Area is quite small. The down side to it is that the pool faces the Simon restaurant. So people are watching you swim. Can be uncomfortable.
Okay, those are the main things. The room was awesome. The experience was amazing. The view from the room was beautiful (strip view) I'm staying here again. Highly recommended
****last tip...the bathroom is great but what separates the bathroom from the rest of the room is this glass wall that has a thin film to not see through. Buuut you can still see the silhouette of the person taking a shower. If you're a couple, that's fine. But that may be a little awkward if you're with family or friends*****
April 4, 2015