Rated 5 out of 5 by BulldogTGT Overall a great experience. The MGM is exactly what it says on the tin....Grand!
I booked the MGM Grand as it has a great reputation for being the hub of the nightlife in Vegas. There is so much to do on the complex and the staff are always attentive and cheerful. I had heard that checking in could be time consuming but I arrived on a Saturday afternoon and was all done in about 15 minutes. The pool area is fantastic and the casino always buzzing. The room was clean and functional with all of the extras you would expect from a top hotel. Probably not the right hotel if you are after a quiet night but certainly the right hotel if you want the full Vegas experience. My son is already planning his next trip and will only stay at the MGM Grand.
July 22, 2015
Rated 3 out of 5 by plaboo67 Hotel was very nice
I was pleased with the casino and the first room was very cleaned. Only thing I did not like was that I requested a king size bed but when I checked in both days I received a double bed room. Which was not what I requested, I even left my name and cell phone with customer service to contact me when something became available and I did not receive a call to change the room the entire week I stayed at the hotel. People checked out so something should have been available at some time during the week. This was a romantic get away and did not feel romantic at all.
July 21, 2015
Rated 5 out of 5 by AkSmall Grand Time
I love this hotel. I have nothing bad to say. I went with my 2 girls 19 and 16 and they also loved it. The 5 pools was great!! It was crowded because of a convention in town but that's ok. Vegas can get pricey so don't complain if u dnt go with enough spending money. The staff was great. The only think long was the check in line. I would stay there again and again if I go back to Vegas.
July 21, 2015
Rated 4 out of 5 by CardioCarl Overall pleased
We were initally put on the "Cardio Level," which does not have a gym and is apparently the 4th floor although I think it's one level up. If you are put here immediately ask to be changed to another floor or beware of the krickets (not kidding). I have no idea how they can put an "Executive King Suite," on a floor that low, especially when they offer less expensive rooms on higher floors. I know nothing about the hotel business and don't pretend to, but that's a head scratcher.
We asked to be moved and they couldn't move us till the next day. No big deal. When they did we were moved to the top floor. That was quite nice of them. I put "poor," for room location, bu that's only in reference to the "Cardio Level."
The staff was very friendly and accomodating. They are the reason I'll stay there again. Outside of that, everything else was fine. Definitley enjoyed my stay and would recommend the hotel.
July 20, 2015
Rated 3 out of 5 by viking1982 had to change rooms at 3am
My first room was beautiful. Unfortunately I woke up at 3am to a loud humming sound at a frequency that made it impossible to ignore. A carpet cleaning truck had parked in the lot below my room and was extremely loud. The front desk said they would be doing it for 3 more hours. They worked with me to change rooms so I'm not upset about that. However, the new room was not as nice and I was a little grumpy that I had to pack up and move in the middle of the night. It was a blemish on an otherwise enjoyable trip.
July 18, 2015
Rated 5 out of 5 by SisterDyan Great hotel for the money!
MGM was nice. We received a great deal through Vegas.com. Our room was very clean and modern. Don't forget that you will be charged a resort fee when you get there - I didn't realize that and mine was $100. Actually, they took $200 and put it on hold on my credit card and $100 was for charges. This included internet. I spent about $100 on room charges, so I did not have a refund. I just wasn't expecting that. The pool was ok - a lot of people and virtually no umbrellas. In the Vegas heat, that is not a good thing. We finally realized that we could purchase a "reserved space" for $25 a day that included an umbrella. I had to do that, because I can not sit out in 100 degree weather with no shade. MGM definitely needs to purchase more umbrellas!!!! Get down to the pool early (9:30 at the latest) if you want a chair. The casino was fine. The restaurants were good. It is not as "grand" as other hotels, but for the price I would stay there again.
July 18, 2015
Rated 4 out of 5 by Yvette3 Great value!!!!
Before I complain just a little, I must say this was an extremely awesome deal through Vegas.com. Unfortunately, I didn't realize it was a room in the older wing of the MGM resort. The room was small, which was just fine considering we were there only to sleep. The bed was moderately comfortable, the a/c worked fabulous, no table to enjoy a bite to eat; however there was a desk, a chair w/a small table, great black out shades, enormous shower with cool glass doors with a separate area for the toilet again with a large glass door. The only complaint is the bathroom sink is very small and did not drain well at all which is quite gross to see your toothpaste floating around. Also, in order to have warm to hot water, you must turn the knob all the way over to hot water and then you have extreme pressure which fills the bowl up quite quickly with no drainage. Also, the glass vanity along with the glass shelves are quite narrow, small and not enough to hold all the personal hygiene items we take with us on a trip so it was a bit of a challenge when it came to putting make up on, washing your face etc..
Lastly, if you get up in the middle of the night, which we do to use the restroom, you must turn on one light which brightens the entire bathroom area and illuminates into the room. The need a separate toilet only light. Other than those complaints, our stay was great! Again our deal was amazing, almost paid next to nothing for the room for two nights which included two buffets at the Grand Buffet which was scrumptious. The resort is fun and the pools are great. All in all, it was a wonderful stay and centrally located on the strip.
July 11, 2015
Rated 5 out of 5 by mundomoma New shows
greater variety of shows always the same we have stayed several times at mgm and whenever we want to see shows at other hotels because they always have the same
July 11, 2015