Harrah's
3.9
5
469
750
STAFF IS RUDE!
I reserved a room 3 months in advance then when I arrive she has trouble finding the reservation and they didnt have the type of room i requested and reserved! I had to pay $18 for a bogus resort fee that doesnt include anything $18 a day for a room that wasnt what i wanted and they tried to charge an additional 11/per day for internet! If I had known about all the additional fees I wouldve picked somewhere else! - Also the Casino/restraunt area is very distorted and has no set areas!!! I dont recommend Harrah's for anyone!
June 17, 2013
Very Disappointed
I am very disappointed with our recent stay at Harrahs. Upon trying to check into the hotel we were told about a resort fee (that neither harrahs or vegas.com) had made us aware of when making our reservations. We were told that it was $20 per day per room. We had two rooms and were staying for a total of 5 days. That was an extra 200 dollars. We finally got into 1 of our rooms and it was not clean. Upon coming down and speaking with the manager we were moved to another set of rooms where still only one was clean. The room was 88 degrees when we got there. The air barely came out. The hotel was hot. When getting our second room it was also 88 degrees. We turned the air on and left the room hoping that when we returned from dinner it would be cooler there. Upon returning the temperature only dropped one degree. When we called down to the desk they advised that the air was set on a motion detector. They did send an engineer up to turn the motion off, however it never got pass 77. When its 108 degrees outside it would be nice to have a cooler room. Our room was infested with moths which we were told that they would need to bomb our room and had no other rooms together. When calling down to the the information desk we were treated rudely. Half the reason we stayed there was to be able to rent a car from the Hotel. The car dealer closes at 330pm (before check in). We went downstairs at approx 10am to get a vehicle and they were sold out. Ended up needing to go back to the airport to get a vehicle. I believe that the valet was driving our vehicle when we parked it and upon returning it, the vehicle had a huge scratch on the mirror (not there the day before when parking the vehicle)., Had this been my first time to vegas i would definetly not return. In all our trip was a disappointment.
June 11, 2013
Overall, exactly what we were looking for for this quick trip to Vegas. Liked the location and the price was right.
We wanted to stay centrally on the Strip and this hotel was a good choice. All the staff we encountered from the room attendants to the front desk people to the store clerks were very friendly. We wish there would have been more shady areas at the pool. Even though we stayed in one of the "renovated" rooms it still looked a bit tired (the carpet was kind of dingy and our TV wasn't working). It was clean though and we weren't in Vegas to spend time in the room anyway so it sufficed. The bed was really comfortable and the bathroom was a a decent size. We went to the Dueling Piano Bar on the Saturday night and had a great time... what a great act!
June 11, 2013
OLD VEGAS
We did not ultimately stay at Harrah's. Changed our room to Paris, Las Vegas with a minimum of difficulty and had a great time! Did poke around Harrah's while we were there and it is a little sketchy.
June 11, 2013
Harrahs has pros and cons like anything
I half enjoyed Harrahs and the other part I did not. I paid resort fees I never even used once. It should be an options. I will advise you if you want pay extra for a mediocre hotel then purchase rooms here but if you do not mind the location and price then put your money into this hotel in hopes of getting a nice room with helpful house keeping.
Pros :
1.Had an amazing view saw Treasure Island and the Venetian outside my window.
2.Room was nice not moldy
3.Had a Starbucks inside, outside next door was a Chipotle, McDonalds, Fat Tuesday, NY Pizza, Dennys and Panda Express
4. Nice stores
5. Right across the street from the mall
6. Location
Cons:
1. Bad house keeping she did a half job from making the bed to vacuuming the floor.
2.Long lines to check had to wait until 5 pm to check in.
3. HIDDEN FEES which they charged me when I got there, Extra $60 added to the bill.
4. I spent all that extra money (Resort fees )and did not even get free breakfast
5 Pool was small and warm
June 9, 2013
Wasnt much but it will do
The hotel was ok. It wasnt grand but it did the job. Smelled like smoke constantly but hey what casino doesnt. Actually some dont but anyways this one did but for the amount paid what can you expect. The room that i got was so small. And they charged me the resort fees when it didnt say anywhere on the receipt I was going to get charged. It was descent enough just to be there.
June 7, 2013
Harrahs Struggles
Stood in line for hours. Couldn't check in until 3am. Lost an entire Vegas night due to check in process. Facilities are not great: Room air conditioner broke so it was 80 degrees all night. Hotel pool is nothing to brag about. The gym is basic, but usable. Casino is OK, not as nice as the others. Location is pretty good.
June 7, 2013
Excellent get away
We called and checked in later in the evening so they only had 3 employees at the front desk and the line was long. It didn't take long to get waited on and the clerk upgraded our room to a suite free of charge :) I was a little surprised at the resort fees I had gotten the impression it was included in our package with Vegas.com. But we had a great stay and a fun time. Thanks Harrahs and Vegas.com
June 4, 2013