Rated 1 out of 5 by DCCalifornia Not for family
When we check in, the front desk was giving me a hard time when I requested for 2 beds instead a king for family of 4. They said I booked though 3rd party and a king size bed was the deal. Anyway, after some unfriendly conversation we end up with a king and a pull up queen. The room was pretty dirty, if you didn't wear shoes your feet would turn black. The bedroom AC was not on and it took about 8-10hrs for the room to cool down to the 72F. As for other hotel guests, they had quite a bit of young college kids that were up late drinking and partying loudly. I thought it's a hotel we stay in not a college apartment. The hotel location and room set up are nice and friendly toward family, but the management were not friendly toward family. I would not take my family back.
July 22, 2015
Rated 5 out of 5 by jazzyj Great Value
Room was clean and comfortable. Hotel staff was pleasant and very helpful. pleasant and jerry.
July 21, 2015
Rated 3 out of 5 by Yeahitsme Ok if you have family n kids cause no casino
I'm pretty spoiled when it comes to places to stay. After seeing pictures I was super stoked and excited. We rented 2 rooms. One for us and one for the birthday boy of 21- King upstairs and full shower. In the middle of the landing there is a jacuzzi tub, which would have been nice if we didn't have to clean the bugs and dirt out ourselves not to mention over half the knobs are missing. The timer for the jets are in such a spot you could easily fall and bust your butt if your all wet. The carpets were so dirty they stunk and had to wear our "shower shoes" everywhere we walked in our room. The air conditioner was wonderful. The couch was super uncomfortable to sit on. Could barely find anyone who spoke English to help with housekeeping. Cigarette butts and old soap bar found on ledge for shower doors. The doors in shower almost fell off they were so wobbly. Windows do open but no screens. It is nicely located too the KIZZ indoor mini golf. That was awesome. Also hard rock as well. Needs some serious upkeep and maintenance. Not bashing. Just giving my honest review.
July 21, 2015
Rated 4 out of 5 by WeekendTravelers Turquoise and white room
Due to some of the reviews of the hotel I was nervous to book it. But I was pleased with the results. The room was very beautiful. The layout was great. I loved having the refrigerator for our drinks and food. They had two ac units in the room, so we were able to keep it at a comfortable temperature. There are a couple things that keep me from giving the hotel all high marks. One of the pools was closed for construction, which is a minor thing since there was another pool that was open and a good size. The other thing that bothered me was the bathtub in the room. There was mold in the sills and stains on the rim of the tub. So I would say the bathrooms need to be updated, but I liked the full length mirrors. The shuttle they had was very nice too. It took us to Planet Hollywood, which was were our show was. Then when we were ready we called and let them know we wanted to be pick up and they took us back to our rooms. Staff was pretty friendly, although it is always a little bothersome when there is five people waiting in line and only one out of the 4 staff is helping someone. This happens at most places anyways. Overall, we enjoyed our stay and will definitely consider staying there again.
July 20, 2015
Rated 3 out of 5 by bigmikey1986 you get what u paid for
it ok hotel. have a great time in the pool. very kid friendly. would stay there again on budget. like how it across from the hard Rock hotel. no casino on the property. but I had a great time staying at the alexis suites hotel.
June 17, 2015
Rated 5 out of 5 by shortyp good rooms
Overall the room was good the only thing was that we ran out of hot water but would stay there again
June 17, 2015
Rated 4 out of 5 by Corsmi951 Nice place
I really liked the place but it took them at least 20 minutes to find our reservations and once they did the room was the suite I had paid for with Vegas.com! Not sure who to blame?
June 16, 2015
Rated 4 out of 5 by Deemu Good location, and amenities for the price you pay.
Customer service was awesome, very accomindating. We would definitely come back to this location and recommend it to friends and family.
June 16, 2015