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Chateau Nightclub

3655 S. Las Vegas Blvd.
Las Vegas, NV 89109
Front of Line Admission:
$20.00
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Chateau Nightclub Videos

Chateau Nightclub

3655 S. Las Vegas Blvd.
Las Vegas, NV 89109
1-888-LAS VEGAS (527-8342)
 
Chateau Nightclub 3.4 5 22 22
VIP Table Service We arrived about midnight, it was very busy, so many people. Once I'd managed to speak with the right guy, we were taken in to our VIP tables outside. It was very cool, we had 2 tables and they put us together, there were 15 of us. It took a bit if time to get in, but once in the service was excellent. We were looked after, it was safe & secure. We had a great time. Thanks to our waitress & security guy! May 19, 2013
Epic! Had the best time ever! Great club to hit up when visiting Vegas! A must! May 13, 2013
Excellent Service Honestly best night club experience I have had so far. We got table service, and the best view of the strip. Service was amazing! May 12, 2013
Customer Service Shines Excellent customer service. I went there and was helped by a guy named Ray ?? in a blue shirt. This guy went out of his way to direct me to the manager who helped me get right into the club. My pre-paid ticket included open bar for a few hours. The manager Zach ?? was excellent and got me right in. The best part was that at least twice while I was in the club I was approached by staff asking me if everything was okay. Top notch service and the club was good too. I will be going back. May 2, 2013
Awful This was the worst exerience of my life. I paid for VIP, and front of the line access, but the didn't know who i was why I was there, and when I had open bar access, i paid 12 bucks for 1 drink. They didn't let my friend in because she dropped her ID, however i watched the bouncer drop ID's all night long. There was no where to sit, and all of the staff was rude. I went to talk to a manager, and I was told the TROY was busy and to try online if I wanted my money back. Please do not was your time or money with this place. It was awful!!! April 17, 2013
Did not feel like VIP at times We pre-paid two VIP tables with bottles service for the Chateau nightclub in the Paris and each table suppose to accommodate 8 people. First of all, they had like 3 different lines to get in. We got in the "Reservations" line and waited for at least 10 minutes before being acknowledged. Finally the guy approached us and asked me who my VIP host was. I told him everything was pre-paid online and we had no host. I asked him if they had two tables together or close by to each other for both groups. He said he would do what he can and asked us to wait some more. Another 10 minutes pass by and he said they had something for us and ask me for my I.D. and credit card. I asked him why he wanted my credit card if everything was pre-paid on Vegas.com. He looked down on his list and took my driver's license and asked to follow him. They took us to the outdoor terrace(which I preferred anyway cause of the smoke stuff indoors) and presented a bench(maybe 8 people would fit) with two little tables for the bottle service. He gave my driver's license to the girl(host) and I looked at her dumbfounded. I asked her if she expected 16 people to fit on that bench. She said that's all they had for now and maybe something would open up later. I was very upset and I told her we paid of two tables for up to 16 people and that was not going to cut it. She was super nice and actually seem to care about what was going on and said she would talk to one of the managers. About 5 minutes later she came back and told us they had an additional section for us to accommodate both groups. I was pleased with the addition and appreciated her help. The girl serving our drinks was great too. The nightclub is nice and the atmosphere was great but we got off to a rocky start. The other thing that irritated me is that they kept asking for my credit card(about 3 times total) and I had to remind them it was pre-paid. The wait for the bathroom was ridiculous as well. I guess there's another "Super VIP" that allows them to cut in front of line. After everything was said and done everybody had a good time. I just got the sense they were trying to downgrade what we purchased online. I don't know maybe they prefer if VIP is purchased directly from them or from one of those VIP hosts that sells the packages. It seemed like our VIP was not a priority. February 5, 2013
Bad customer service Not blaming all the staff but some of them are really illiterate, disrespectful and don't have even basic courtesy. January 15, 2013
This club has friendly people The Chateau is a good nightclub. We expected for the whole club to be open, but it wasn't. They stated that since it was the weekend after New Year's there wouldn't be alot of people, so they would not open the whole club. The second floor and deck area were closed. The service was excellent. Very friendly people and a nice security. January 10, 2013
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