Frequently Asked Questions

How do I confirm a room reservation, cancel a reservation or change a reservation that I booked on your site? 
You can handle all these problems by clicking here. If you already have exhausted your online options and still need help, call 1-800-431-2140.
back to top


How do I find out what's available in my hotel room? 
You can find all about hotels in Las Vegas, including a list of amenities, on our hotel pages.
back to top


What is the e-mail address for my hotel? What is the phone number? 
Most hotel-casinos do not have e-mail addresses for general use. VEGAS.com lists addresses for all the Strip hotels on our hotel page, as well as a phone number for room reservations. You can use one of the major search engines to find websites for the hotels.
back to top


How can I find when a (show/event/concert) is occurring? How can I purchase tickets? 
We have two calendars that might be useful to you. The first is a simple list of upcoming headliners. The second is a searchable calendar that will allow you to select the dates of your visit and see all the acts performing during that time. Between the two, you should have no trouble keeping an eye out for any act that interests you or finding out what's hot in Vegas on a particular date. To purchase show tickets through VEGAS.com, just click on the green "Buy Tickets" button located on the detailed, individual show pages, or you can call the phone number listed on the page.
back to top


How do I get around in Las Vegas? 
Visit our transportation pages, where you'll find information about shuttles, taxis, CAT buses, and more.
back to top


How do I get around on the Strip? 
There are a few ways to move around on the Strip: by foot, by bus, by monorail, by shuttle and by taxicab.

  • Walking is one of the most popular means of traveling the Vegas Strip. Crosswalks remain the best way to cross the street, but a few elevated walkways are available that will save you the wait for a walk sign and the dangers of city traffic. You'll find them on the Vegas Strip between the Tropicana, New York-New York, the MGM and the Excalibur at Las Vegas Boulevard and Tropicana, between the Bellagio, Caesars Palace, and Bally's at Las Vegas Boulevard and Flamingo and between Mirage and The Venetian. There are escalators and elevators up to the walkway. Once there, there are no mechanical devices across, though the distance is only as far as the physical street below.
  • Public buses have routes that travel the Strip. VEGAS.com has information on the CAT bus system and links to their schedules. The Vegas Strip routes are 301 and 302.
  • There is a monorail between the Mirage and Treasure Island, and another between the Excalibur, the Luxor and Mandalay Bay. The Las Vegas Monorail has stops at the MGM Grand, Bally's / Paris, Flamingo, Harrah's / Imperial Palace, Las Vegas Convention Center, Las Vegas Hilton and the Sahara.
  • Some casinos also offer free shuttle rides. You can find these listed under individual casinos on our hotel page. Just click on the resort-casino you're interested in and scroll down to the Shuttles category to see whether the casino offers the service.
  • All Strip casinos have a pick-up area for cabs, where patrons wait in line for the next available vehicle. There's no need to call a taxi, but expect longer waits on busier weekends.

back to top


How much is a taxi from McCarran International Airport to the Las Vegas Strip? 
The cost depends on traffic and your precise destination on the Strip. The range is $8-$20. Some airport shuttles will take you over the same ground for $4 -- see our shuttles page for more information.

For hotels not on the Strip or downtown, you should contact the hotel and find out what form of transportation it recommends. Many will have shuttles or other services for their guests. Check out VEGAS.com's hotel page for phone numbers.
back to top


What is the legal age for gambling? Are minors allowed in hotel-casinos? 
You must be 21 years old to gamble in a casino in Vegas. Most casinos will let you walk through on the way to your destination (restaurants, shops, shows) if you are younger than 21, but you may not stop or sit down. The Bellagio has the strictest policy: No one younger than 18 is allowed inside the hotel unless the minor is a registered guest. And that includes babies in strollers.
back to top


What can I do in Vegas besides gamble? How can I amuse my children while we are in Vegas? 
Please allow VEGAS.com to guide you to all the nongaming pleasures of Vegas. Check out our VEGAS.com attractions guide. Or go directly to the section.
back to top


What do I need to get married or renew my vows in Las Vegas? 
VEGAS.com Weddings has everything you need to know about marriage in Las Vegas -- chapels, limousine and formal wear rentals, famous Vegas weddings and more. For legal requirements, click here.
back to top


What will the weather be like when I get to Vegas? 
Vegas.com provides current weather conditions and a five-day forecast and average highs and lows for every month of the year.
back to top


Do you have a map of Vegas online? 
VEGAS.com has maps of the Strip and the downtown area. To find an address elsewhere in Vegas, click here.
back to top


Do you have a guide to all the sections on VEGAS.com? 
Check out our sitemap to see a list of all major sections and pages on the site.
back to top


May I link to your website? 
You may link to VEGAS.com, but you may not copy content from VEGAS.com for use on your website.
back to top


How can I get a job at one of the Vegas casinos? 
Most of the Strip casinos have employment listings and even applications on their websites. You can find the sites using one of the major search engines. You can also try the newspaper classified ads located at www.lasvegasnewspapers.com/classifieds/.
back to top